Politique d’expédition

We aim to provide a reliable, transparent, and smooth delivery experience for all our Canadian customers. Please review the details below before placing your order.

1. Order Processing

Orders are processed within 2 business days, excluding weekends and holidays.
Orders placed after 2:00 PM EST will be processed on the following business day.

2. Shipping Options & Delivery Times

We offer Express shipping options across Canada with an estimated delivery time of 2–3 business days.

Delivery times begin after your order has been processed and handed over to the carrier.

3. Shipping Costs & Taxes

• Shipping fees are weight-based and automatically calculated at checkout.

• Sales taxes (GST/HST, etc.) are collected during checkout.

• No import duties apply, as all Canadian orders ship domestically.

• From time to time, we may offer free shipping promotions, which will be clearly stated on our store if available.

4. Carriers

We ship with a range of trusted logistics partners, including Canada Post, UPS, DHL, FedEx, and others, depending on your location and shipping option selected.

5. Order Tracking

Once your order ships, you will receive an email with tracking information to monitor your delivery status.

6. Returns & Cancellations

Orders may be cancelled or modified before they are processed for shipment.
For full return eligibility and process details, please refer to our Returns Policy.

7. Service Interruptions & Delays

Occasionally, deliveries may be delayed due to weather, carrier service disruptions, or high-volume periods. We will do our best to notify you promptly in the event of any expected delay.

These terms were last updated on May 7, 2025